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Apollo Motorhome Holidays
Terms & Conditions
Brief Summary of Rental Conditions
This document contains a brief summary of our rental conditions. The full conditions of our rental contract do apply.
Rental Charges
Day of pick up and day of drop off are included as days of rental regardless of time of pick up and drop off. When a rental moves from one rate season into the next, the calculation is based on both rates.
Early Bird Discount
An Early Bird Discount of 5% off Standard Rental Rates will apply to rentals that commence 180 days after the date of booking.
This discount cannot be used with any other special/promotion/offer and does not apply to Flex Rates.
Rental Duration
The minimum rental for all vehicles is seven days.
Branches
Apollo has branches in Auckland and Christchurch. Depots are open seven days a week, 8am to 4:30pm. Depots will be closed Christmas Day, New Years Day and Good Friday.
Transfer
Vehicles must be collected and returned to our depots (not airports). Transfers to and from the Airport to the Apollo depot are provided free of charge.
Taxes
Our rates include GST of 12.5%.
Driver's License and Minimum Age
On pick up of the vehicle a valid, non-provisional, State, Overseas or International licence is required to be presented in person by all people wishing to drive the vehicle. The licence must be in English characters for our staff to read.
The minimum age to drive the vehicle is 21 years. The maximum age to drive the vehicle is 75 years.
Living Equipment
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels.) Also provided are maps and campground guides.
Apollo Welcome Pack
Each vehicle is supplied with a complimentary Apollo Pack for the first night. The pack contains, matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar satchels.
Camp Chairs
$10 each per rental
Camp Table
$20 per rental
Baby Seats
One baby seat (must be pre-booked) suitable for children under 3 years of age can be fitted to the 4 Berth Motorhome. Cost is $20 per rental.
Booster Seats
Booster seats (must be pre-booked) suitable for children between 3 and 8 years of age can be supplied for all vehicle models. Cost is $20 each per rental.
L.P. Gas Refill Service Fee
The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:
$15 - Hitop Camper
$30 - Motorhomes
The gas bottle can be returned empty to Apollo at the completion of the rental. The fee applies for each part of a multiple rental.
Multiple Rentals
Consecutive rentals can be combined to qualify for a long-term discount rate (our minimum rental period rules still apply). Australia and Zealand rentals as well as car and motorhome rentals can also be combined for long-term discounts. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle.
One Way Rentals
There is no fee for one way rentals.
Travel Restrictions
Vehicles can only be driven on sealed/bitumen or access roads. No vehicle shall be driven on Skippers Road (Queenstown), Ninety Mile Beach (Northland), Ball Hut Road (Mt. Cook) and North of Colville Township (Coromandel Peninsula).
Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.
Change of Vehicle
We reserve the right to substitute a comparable vehicle or superior vehicle at no extra cost. This shall not constitute a breach of contract, and does not entitle the renter to any refund.
Repairs
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $50 may be affected without authorization and will be reimbursed. For amounts over $50, Apollo will need to be informed in advance. All vehicles are enrolled in the New Zealand Automobile Association and emergency roadside assistance is available.
Traffic Infringements
We reserve the right to charge the renter for any speeding or parking fines, traffic infringements, road toll fines. An additional administration fee of $35 will apply to cover the costs of processing.
Limit of Liability
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Cancellation Fees
If cancelled 25 days prior to pick up - No Fee
If cancelled 7 to 24 days prior to pick up - 20% of Gross Rental (minimum $200)
If cancelled less than 7 days prior to pick up - 50% of Gross Rental
If cancelled on the day of pick up or no show - 100% of Gross Rental
There is no refund for late pick up or early return of vehicle.
Booking Amendments
If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 14 days of vehicle pick up or if notification occurs during the hire.
Travel Insurance
We strongly recommend that clients ensure they take out the highest level of Travel Insurance.
PROTECTION PACKAGE
Personal Injury
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, you may be entitled to claim for your personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies and Apollo strongly recommends that you take out your own Personal Injury Travel Insurance.
If you are responsible for the accident the Vehicle's third party insurance should cover you for your liability except where you have committed a breach of the Vehicle's third party insurance eg drink driving.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However you are responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. You are also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period. The Liability will be refunded if Apollo is successful in recovering the cost of the damage from the third party.
Standard Liability
Apollo's rental charge includes a Standard Liability of $5,000.
A Bond of $5,000 will be collected from you at the time of entering into this Agreement. Payment of this Bond is only accepted by credit card. The $5,000 will be debited to your account immediately upon you entering into this Agreement.
The Standard Liability can be reduced by purchasing one of the following Reduction Options:
Reduction Option 1
A Liability of $2,500 applies. You can purchase this Option by paying to Apollo $20 per day. The maximum amount payable by you for this Option is $1,000 – i.e. 50 days rental.
With this Option a Bond of $2,500 will be collected.
Reduction Option 2 (VIP Cover)
A Liability of $250 applies. You can purchase this Option by paying to Apollo $35 per day. The maximum amount payable by you for this Option is $1,750 – i.e. 50 days rental.
With this Option a Bond of $250 will be collected.
Bond
With Reduction Option 1 and Reduction Option 2 a Bond is payable by you to Apollo by cash, traveller's cheques or by an open signed credit card (Bankcard, Visa or MasterCard) imprint with an authorization obtained for the amount of the Bond. Personal or company cheques are not accepted.
The Bond is fully refundable when the Vehicle is returned to the Nominated Location on time, is full of fuel and all other terms of the Agreement have been complied with by you. If there is damage to the Vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of your relevant Liability. However if you breach the terms of the Rental Contract and the Bond is insufficient to cover the damage you will be charged for any extra cost and you shall pay that cost to Apollo upon demand.
Note: If the Bond is given in cash or traveller's cheques then your passport must be presented on pick up and the refund will be by Apollo's cheque.
Your Full Responsibility
At all times you will be responsible for:
· Damage caused to the Vehicle in circumstances where the terms of Rental Contract have been breached.
· Damage caused by negligence.
· Damage caused to the Vehicle in any way by part or total water submersion or salt water.
· Damage caused to the Vehicle by your willful conduct.
· Damage or loss caused to any personal belongings.
Rates/Terms/Conditions
Are subject to change without notice. |
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